astrohelp.guru BETA

Privacy Policy

astrohelp.guru Privacy Policy

As we are committed to protecting the customer’s privacy, we at We at   astrohelp.guru are outlining  this privacy policy. As we fully respect the need for privacy in our customers , and we do realise the importance that they feel safe and secure whenever they transact with us. Please note that  astrohelp.guru is fully committed towards protecting our customers personal information, and take all possible steps to ensure that information & transactions done thru  astrohelp.guru is absolutely secure. Below are the salient points of our privacy policy 

Data & Information Collected

As our customers choose to use our personalized services and features, they are required to register with their personal information on the website. In the process, they may be required to share information such as name, gender, birth information, e-mail ID, password , photographs,  place of residence, postcode, etc. As this information is vital for us to create horoscope charts or card spreads and provide accurate personalized reports readings to our customers. The customer’s e-mail ID and password are used to protect their personal information and profile. This also may make our personalized e-mail service available to them. Also Non-personal identifiable information about our customers are collected on the website from their IP address or pages surfed. However,  astrohelp.guru wishes to clarify here that we do not collect any personally-identifiable information about our customers, unless they voluntarily share such information, while using our products and services by filling out forms or surveys. 

As we do collect personally identifiable data from our customer via feedback forms and surveys, but in this case it is voluntarily provided by the customers, as this information is used by us to make our products and services better and more accurate. This also ensures that their entire experience with us is more beneficial. 

It is often that customers who have used our services once tend to return for more, which is why we honour their privacy and confidence in us, and give them exactly the content they ask for, and nothing that is not relevant to their query. 

Use of Information

The information and data that we collect from our customers is used to deliver personalized charts and reports and readings , for internal marketing purposes, trend analysis, to figure out patterns of usage as well as for better website administration. As a policy,we do not disclose any personally identifiable data or information to outside third parties unless the customers give us their prior express consent. Yet, it is important to note, that under certain circumstances such as it could be a court order or under existing government norms, we may be compelled to disclose such information. Also , as we cannot guarantee that an outside third parties my unlawfully intercept or access transmissions or private communications. Besides, in cases where we ask our customersfor personally identifiable information and notify them that it will be shared with third parties entities, and if our customers agree or opt-in to share the information with them, such an opt-in will supersede anything to the contrary contained in this privacy policy. 

IP address and its Use

The customers IP address is used by  astrohelp.guru for more efficient administration of the platform, to identify issues & problems with our server and to keep a tab on general trends and statistics. 

Cookies and its Use 

Whenever visitors go thru  our website to surf for services , products, or free consultations and offers, we are likely to store some of this information in the form of cookies on their computers or devices. As this is done mainly to customize their present and future visits to our platform, and to deliver content & information relevant to the customer’s interests.  astrohelp.guru May at some point offer to save passwords, so the customers don’t have to again re-enter the password every time they visit the platform.  They would then have the option of setting their browser, so that their browsers notifies them when a cookie is sent, and ultimately they may decide whether to accept it or not. It’s important to keep in mind, though, that certain sections of the website may not function optimally, if cookies are deactivated or rejected. 

E-mail address and its Use

astrohelp.guru gives the assurance that the e-mail addresses given for receiving our reports, consultations and services will be safe with us, as we will never disclose it to the third parties. Any horoscopes , consultations or other special offers that the customers choose to receive will be sent to them exclusively by  astrohelp.guru. 

Security

As clearly pointed out above,  astrohelp.guru DOES NOT collect any payment information from its customers. This is completely handled by our assigned payment gateway partner, who use  128 bit SSL (Secure Sockets Layer) encryption.   Therefore it is hereby understood that we have put in place, and have committed to follow, highest industry standard technical and procedural methods to protect our customers’ personal information from unauthorized access. Therefore, it must be fully understood that neither  astrohelp.guru, nor any other website, can completely eliminate any such risks. 

Other websites links

 astrohelp.guru hereby does not take any responsibility for the privacy policies of other websites whose links may be found on any of its pages. 

Updates and Changes 

Customers & visitors who create their profiles can, as and when they wish, change or update their personal information provided earlier in the following manner: 

1. First clicking on “Edit”. 

2. Then can change the information they wish to change. 

It should be noted here that such information may or would also be stored on other databases, and we may not at times be able to ensure that these changes or deletions will reflect in those other databases. With respect to our database, we assure that all reasonable efforts will be made to correct or delete the information as the customer desires. 

Contacting Us

If the customers have any doubts or queries regarding our privacy policy or the procedure to deal with us, they can contact us at contact@ astrohelp.guru